The following information applies to the Embassy and all Consulates General:

• When writing the Embassy and Consulates General, please include a self addressed, stamped envelope with your information request.
• When faxing, please be sure to include your full name and complete mailing address. Faxes are answered in the same manner as written inquiries.
• The Embassy and Consulates General are closed on all American and Canadian holidays
• Petitions for immediate relatives of legal permanent residents and for employment-based immigration can be filed only in the United States.

General information on American Citizen Services is available toll-free from the U.S. or Canada on the American Citizen Services Consular Information Telephone Service at 1-800-529-4410.

Embassy Ottawa:

Covers: Eastern Ontario (Kingston, Lanark, Leeds, Prescott, Renfrew, Russell and Stormont); Western Québec (Gatineau, Hull, Labelle, Papineau, Pontiac and Tamiscamingue); Baffin Island and the District of Franklin.

Address: Consular Section, U.S. Embassy, 490 Sussex Drive

Mailing Address: PO Box 866, Station B, Ottawa, Ontario K1P 5T1

Hours of Service: 8:00 a.m. to 11 a.m., on Monday, Tuesday, Thursday, and Friday. Closed on U.S. and Canadian holidays. Approved visas in most cases will be ready for pick up at 3:00 p.m. the next business day. Certain applications may require more lengthy processing.

Phone: (613) 688-5335
Fax: (613) 688-3082

Consulate General Calgary:

Covers: Alberta, Saskatchewan, and Manitoba; and Northwest Territories

Address: 615 Macleod Trail S.E., Room 1000, Calgary, Alberta, T2G 4T8.

Hours of Service: 8:30 a.m. to 12:00 p.m. Monday through Friday, nonimmigrant visa applications only until 11:30 a.m.

General Information: Most approved visas for in-District applicants are ready for pick-up at 3:00 p.m. the afternoon of the interview. Out-of-district visas will be ready for pick-up at 10:00 a.m. the next working day.

Phone (403) 266-8962
Fax: 403) 264-6630

Consulate General Halifax:

Covers: Atlantic Canada: New Brunswick, Newfoundland, Nova Scotia and P.E.I.

Address:Suite 904, Purdy's Wharf Tower II, 1969 Upper Water Street, Halifax, NS, B3J 3R7

Hours of Service: The Consulate is open Monday-Friday from 8:30 a.m. to 11:30 a.m. and 2:00 p.m. to 4:30 p.m. Visa services are provided at the following times only: Monday, Wednesday, and Friday 8:30 a.m. to 11:30 a.m. Visa services are not provided at any other times.

General Information: Landed immigrants, students, and holders of employment authorizations who reside in Atlantic Canada (Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland) are seen on a first-come, first-served basis. Visa applicants who reside in the United States or who are visitors to Canada must obtain an appointment for an interview. Approved visas are generally issued the same morning the visa application is received.

Phone:(902) 429-2480
Fax: (902) 423-6861

Consulate General Montréal:

Covers: Southwestern Québec (except for the areas covered by the Ottawa consular district)

Address: 1155 St. Alexander Street, Montréal, Québec H2Z 1Z2

Mailing address: Post Office Box 65, Postal Station Desjardins, Montréal, Québec H5B 1G1.

Hours of Service: 8:30 a.m. to 11:00 a.m., Monday to Friday. Applications are taken on a first come, first served basis. Approved visas in most cases are ready for pick-up at 2:00 p.m. the next business day.

General Information: Immigrant visa applicants may have their fingerprints taken any workday Monday through Friday at 2:00 p.m. by presenting a letter from the National Visa center or from the Consulate. There is a U.S.$25 processing fee.

Phone: (514) 398-9695
Phone: (514) 981-5059 emergency-after hours
Fax: (514) 398-0702

Consulate General Québec:

Covers: Northeastern Québec (including the counties of Abitibi-West, Abitibi-East, St. Maurice, Trois Rivieres, Nicolet, Wolfe and Frontenac) Nunavut

Address: 2 Place Terrasse Dufferin, behind Château Frontenac.

Mailing Address: B.P. 939, Québec, Québec G1R 4T9.

Hours of Service: 9:00 a.m. to 11:00 a.m. on Monday, Wednesday, and Friday.

Phone: (418) 692-2095
Phone: (418) 692-2096 emergency-after hours
Fax: (418) 692-4640

Consulate General Toronto:

Covers: Ontario (except for areas East of Kingston, which are included in the Ottawa consular district)

Address: 360 University Avenue, Toronto, Ontario, M5G 1S4

American Citizen Services: 8:30am - 1:00pm, Mon. - Fri.
Nonimmigrant Visas: 8:15am - 12 noon, Mon. - Fri.
Information Unit: 8:30am - 1:00pm, Mon. - Fri.
Closed on U.S. and Canadian holidays.
Approved visas in most cases will be ready for pick up at 3:00 p.m. the next business day. Certain applications may require more lengthy processing.

Phone: (416) 595-1700
Phone: (416) 201-4100 emergency-after hours
Phone:(416) 595-6501 fax (American Citizen Services)
Phone: (416) 595-5466 fax (visas)

Consulate General Vancouver:

Covers: British Columbia and Yukon Territory

Address: 1075 West Pender Street, Mezzanine.

Mailing address: 1095 West Pender Street, Vancouver, B.C. V6E 2M6.

Hours of Service: The Visa Information Window is open to the public from 8:00 a.m. to 12:00 p.m. Monday to Friday.

Landed immigrants of Canada and holders of student or employment authorization may apply for visas Tuesday through Friday from 9:30 a.m. to 11.30 a.m. without an appointment.

All other non-immigrant visa applicants must obtain an appointment for an interview. Appointments can be made within 2 days of calling.

General Information: Same day issuance and pick-up is available for visa appointment holders.

Visa processing time for applicants without appointments is two or three business days.

The American Citizen Services Section is open from 8:00 a.m. to 12:30 p.m. Monday to Friday. The Notarial section is open Monday, Wednesday, and Friday 1:30 p.m. to 3:00 p.m..

Special appointments for American Citizen Services can be arranged by calling (604)685-4311 ext. 247.

This office no longer accepts I-130 petitions.

Phone: (604) 685-4311
Fax: (604) 685-7175

Winnipeg office

Address: 860-201 Portage Avenue, Winnipeg, Manitoba R3B 3K6.

Ordinary Consular services are not available through this office. In case of emergency, please contact the Calgary Consulate. Officials there may refer the matter to Winnipeg, on a case-by-case basis.

Phone: (204) 940-1800

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