Enquiry BC

Enquiry BC is a provincial call centre that provides services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies.

Hours of operation for Enquiry BC are 7:30 a.m. to 5 p.m. Monday through Friday.

Vancouver: 604-660-2421
Victoria: 387-6121
Elsewhere in BC call: 1-800-663-7867
Outside British Columbia: 604-660-2421

Telephone Device for the Deaf (TDD)
Vancouver: 604 775-0303

Elsewhere in BC call: 1-800-661-8773

Enquiry BC's call centre, which opened in July 1991, is one of the province's busiest call centres, having answered more than 1 million enquiries over the past year. The centre provides the following services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies:

• basic provincial government information;
• assistance in identifying the program or person that the caller needs to speak to;
• government program or government employee phone / facsimile numbers or addresses;
• assistance in identifying the level of government responsible for a program or services; and
• toll-free transfer for callers who would otherwise incur a cost for obtaining information from or conducting business with the provincial government.

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